Terms of Use & Business Terms

1. Introduction

These Terms of Use & Business Terms govern the use of this website and provide a general framework outlining the basis upon which Loyal Networks Ltd delivers its services.

By accessing this website, you agree to comply with these terms. If you do not agree, you should not use this website.

Nothing within this document constitutes a binding service agreement. Contractual services are governed separately by executed client agreements.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.

You must not:

  • Attempt to gain unauthorised access to the website or its infrastructure
  • Introduce malicious software or harmful code
  • Use the website in any way that may damage its availability, security, or integrity

Loyal Networks Ltd reserves the right to suspend or restrict access where misuse is identified.

3. Intellectual Property

All content on this website, including text, graphics, branding, logos, documentation, and design elements, is owned by or licensed to Loyal Networks Ltd unless otherwise stated.

No content may be reproduced, distributed, modified, or reused without prior written consent.

4. Services Overview

Loyal Networks Ltd provides professional services including, but not limited to:

  • Enterprise network infrastructure solutions
  • Software development
  • IT consultancy
  • Managed services
  • Implementation and support of third-party technologies

Descriptions of services on this website are provided for general informational purposes and do not form contractual commitments.

5. Managed Services Framework

Where Loyal Networks Ltd provides managed IT services, remote monitoring, infrastructure management, or support services, such services are governed by separately agreed contractual terms.

Service scope, response times, service levels, escalation procedures, and liabilities are defined within individual service agreements.

6. Supply of Third-Party Products

Loyal Networks Ltd may supply, configure, or support third-party hardware and software products.

All third-party products are subject to the respective manufacturer’s terms, licensing conditions, and warranty provisions.

Loyal Networks Ltd does not replace, override, or extend manufacturer warranties unless expressly agreed in writing.

7. Cisco® Partner & Trademark Notice

Loyal Networks Ltd may act as an authorised partner, reseller, integrator, or service provider in relation to certain third-party technologies, including products and services offered by Cisco Systems, Inc.

Cisco® and all associated marks are registered trademarks of Cisco Systems, Inc. and/or its affiliates.

Loyal Networks Ltd is an independent entity and is not owned by, operated by, or legally affiliated as a corporate subsidiary of Cisco Systems, Inc.

Product names, logos, and trademarks remain the property of their respective owners.

8. Limitation of Liability

To the fullest extent permitted by law, Loyal Networks Ltd shall not be liable for:

  • Indirect or consequential loss
  • Loss of profits, revenue, or business opportunity
  • Loss of data
  • Business interruption

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Contractual liability is governed exclusively by individual client agreements.

9. Acceptable Use

Where services involve network access, remote administration, or managed infrastructure, clients and users must comply with applicable laws and refrain from unlawful, abusive, or malicious activity.

Loyal Networks Ltd reserves the right to suspend services where misuse, unlawful activity, or security risks are identified.

10. Export Control & Trade Compliance

Certain technologies supplied or implemented by Loyal Networks Ltd may be subject to UK export control regulations or international trade laws.

Clients are responsible for ensuring compliance with local import, usage, and regulatory obligations in their respective jurisdictions.

11. Governing Law

These Terms of Use & Business Terms are governed by the laws of England and Wales.

Any disputes arising in connection with the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.